šŸ”’ Privacy Policy

Last updated: October 2025

Welcome to Proaichats ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform, applications, or Discord integrations (collectively, the "Service"). By using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide

  • Account registration details (name, email address, password, company name).
  • Information submitted through forms or during chatbot setup.
  • Payment and billing details (processed securely by our third-party payment provider).

b. Information Collected Automatically

  • Log data such as IP address, browser type, and device information.
  • Usage data about how you interact with our Service and connected chatbots.
  • Discord-related information such as server ID, user ID, and messages only when required for bot operation.

c. Data from Third-Party Integrations

  • When you connect Discord or another platform: we may access necessary identifiers (server ID, channel ID, etc.).
  • We do not access private messages or store unnecessary user data.
  • All integrations follow Discordā€™s Developer Terms and API rules.

2. How We Use Your Information

  • Operate and improve our chatbot services.
  • Personalize responses and maintain user settings.
  • Communicate important updates or security notices.
  • Prevent abuse and ensure compliance with platform policies.

We never sell or trade your personal data to advertisers or third parties.

3. Data Retention

We retain your data only as long as necessary to provide the Service or comply with legal obligations. You may request deletion of your account and data at any time by contacting support@proaichats.com.

4. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no online service is completely secure ā€” by using our Service, you acknowledge this risk.

5. Third-Party Services

Our Service may link or connect to Discord, OpenAI, Google Cloud, and other APIs. These services operate under their own privacy policies, and we are not responsible for their practices.

6. Childrenā€™s Privacy

Our Service is not directed to children under 13 (or the minimum legal age in your country). We do not knowingly collect information from minors.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your data.
  • Withdraw consent for data processing.
  • Request a copy of the information we store.

To exercise these rights, email privacy@proaichats.com.

8. Updates to This Policy

We may update this Privacy Policy occasionally. When we do, weā€™ll post the updated version on this page with a new "Last updated" date. Continued use of the Service means you accept the updated version.

9. Contact Us